Privacy Policy

bonniedoondentureclinic.com (the “Website”) is a website owned by Bonnie Doon Denture Clinic, with a registered address of 203 Bonnie Doon Mall, Edmonton, AB (the “We”, “Us” or “our”).

We are committed to protecting the privacy of the personal information we collect, use, and disclose. This Privacy Policy is governed by the principles of the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. It sets out how we obtain and use the Personal Information which you provide to us. Personal Information may include your name, address, telephone number, email address, date of birth, and other data which may directly or indirectly identify you.

As the legal environment, technology, and operations change, we may update this Privacy Policy and all such changes will be posted on the Website.

How We Gather Information

We may gather Personal Information through the Website in several different ways:

  • Through our Website sign-up/registration process or contact forms.
  • Through your inquiries for products and/or services.
  • Through providing support to our customers and/or potential customers.
  • Through your payment to third-party payment processors which we use.

Other Information (Non-Personal Data)

We also gather other non-identifying information (Other Information), such as your computer’s Internet Protocol address (IP address), browser type, the pages of our Website that you visit, the time spent on those pages, and other diagnostic data. We use this data to improve our Website and for statistical analysis of user behaviour. This Other Information cannot generally be used to identify you and is not considered Personal Information.

We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Website and to inform advertisers of such information.

Use of Personal Information and Consent

We may use the collected Personal Information for various purposes including:

  • To provide and maintain our Website and to provide you with our goods and/or services.
  • For Web analytics and to improve the website experience.
  • To communicate with you and provide customer support.
  • To detect, prevent and address technical issues.
  • To provide you with news, special offers and general information about services and events which we offer, unless you have opted not to receive such information.

Consent: Consent to the collection, use, and disclosure of Personal Information may be given in various ways (expressly, electronically, or impliedly). By providing us with Personal Information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified in this Privacy Policy. You may withdraw your consent at any time, subject to contractual and legal restrictions and reasonable notice.

Service Providers

We may employ third party companies and individuals to facilitate our Website and business (Service Providers), to provide services on our behalf, or to assist us in analyzing how our Website is used. This includes agents for marketing, data analysis, and processing credit card payments. These agents have access to user information as required in order to help them perform their functions on our behalf, but they are generally not allowed to use that information for any other purpose.

  • Analytics: We use third-party Service Providers such as Google Analytics to monitor and analyze the use of our Website. You can opt-out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
  • Advertising & Remarketing: We may use third-party Service Providers like Google and Meta for advertising and remarketing purposes. These services may use cookies to serve ads based on your past visits to our Service. You may opt out of interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/.
  • Essential Business Funnels Inc.: We use Essential Business Funnels for website development, digitlal advertising, ROI tracking and lead aggregation. Personal Information collected by Essential Business Funnels on our behalf is used solely by us, as governed by this Privacy Policy.

Marketing and Opt-Out

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. You may also email us at [email protected] to opt-out of marketing communications.

Our Use of Cookies and Web Beacons

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small data files stored on your device.

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  • We use cookies for purposes including session management, remembering preferences, security, and advertising.

Transfer of Data (Canadian Focus)

Your information, including Personal Information, is primarily processed and stored on computers located in Canada.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Information, to Canada and process it here. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Release of Information When Required

Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency) or to comply with Canadian regulations. We may also release such information if we feel it is necessary to protect our rights, the rights of our customers, or to protect against legal liability.

Children’s Privacy

Our Website does not address anyone under the age of majority in Alberta (18 years old). We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. Although we take standard precautions to safeguard your Personal Information, when you voluntarily disclose information that is not secured by a specific secure mechanism on our Website, this Personal Information may be subject to unauthorized collection by third parties, which is beyond our control.

How to Contact Us (Privacy Officer)

If you have any questions about this privacy statement, wish to access or correct your Personal Information, or have concerns regarding our compliance with this policy or with PIPEDA/PIPA, please contact our designated Privacy Officer:

Privacy Officer Bonnie Doon Denture Clinic Email: [email protected]

Mailing Address: 203 Bonnie Doon Mall, Edmonton, AB